Tuesday, September 6, 2011

Favorite Customer Service Quotes

In order to ease you back into your work week after a long weekend, here are some of my favorite customer service quotes.
  • “To my customer: I may not have the answer, but I'll find it. I may not have the time, but I'll make it. I may not be the biggest, but I'll be the most committed to your success.” ~ Unknown
  • “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” ~ Sam Walton
  • "It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting.” – Unknown
  • “Never underestimate the power of the irate customer.” – Unknown
  • "The purpose of business is to create and keep a customer.” – Peter F. Drucker
  • “When the customer comes first, the customer will last” ~ Robert Half
  • “Your most unhappy customers are your greatest source of learning.” ~ Bill Gates
  • “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” ~ Henry Ford
  • “A satisfied customer is the best business strategy of all.” ~ Micahel Leboeuf
  • “If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.” ~ Ray Kroc
  • “The golden rule for every business man is this: ''Put yourself in your customer's place.'' ~ Orison Swett Marden
  • “The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” ~ Thomas J. Peters